Website Terms and Conditions
PLEASE READ THESE WEBSITE TERMS AND CONDITIONS OF USE CAREFULLY
BY USING OUR SITE, YOU CONFIRM THAT YOU AGREE TO THESE TERMS WHICH WILL BIND YOU.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SITE.
1 WHO WE ARE AND WHAT THIS AGREEMENT DOES
1.1 We Chaperhome Limited (Company number 10641845) of The View, Palace Street, London SW1E 5BB allow you to use our website (the "Site") as permitted in these terms.
1.2 Our License Term and Conditions separately set out the terms upon which you may use our apps. These will be provided to you when you download the app but they are also available at
4 APPLE SITE STORE / GOOGLE PLAY STORE TERMS ALSO APPLY
4.1 The ways in which you can use the Services may also be controlled by Apple/Google's rules and policies and those rules and policies will apply instead of these terms and/or the License Terms and Conditions for the Services where there are differences between the two.
5 SUPPORT FOR THE SITE AND THE SERVICES AND HOW TO TELL US ABOUT PROBLEMS
5.1.1 Support. If you want to learn more about the Site or the Services or have any problems using them please take a look at our support resources at
5.1.2 Contacting us (including with complaints). If you think the Site or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at email@example.com.
5.1.3 How we will communicate with you. If we have to contact you we will do so by email, by SMS or by telephone, using the contact details you have provided to us.
6 HOW YOU MAY USE THE SITE
6.1 We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
6.2 You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site.
6.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
6.4 Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.
6.5 You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on this Site
6.7 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
6.8 Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
6.9 Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
6.10 We have no control over the contents of those sites or resources.
7 CHANGES TO THESE TERMS
We may need to change these terms to reflect changes in law, best practice, to deal with additional features which we introduce or to reflect changes in how we operate the Site following customer feedback.
8 WE MAY COLLECT TECHNICAL DATA ABOUT YOUR DEVICE
8.1 By using the Site or any of the Services, you agree to us collecting and using technical information about the devices you use the Site on and related software, hardware and peripherals to improve our products and to provide any Services to you, including device unique identifiers.
9 LICENCE RESTRICTIONS
9.1 You agree that you will:
9.1.1 not copy the Site, except as part of the normal use of the Site or where it is necessary for the purpose of back-up or operational security;
9.1.2 not translate, merge, adapt, vary, alter or modify, the whole or any part of the Site nor permit the Site or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the Site and the Services on devices as permitted in these terms; or
9.1.3 not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Site or the Services nor attempt to do any such things;
10 ACCEPTABLE USE RESTRICTIONS
10.1 You must:
10.1.1 not use the Site in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Site.
10.1.2 not infringe our intellectual property rights or those of any third party in relation to your use of the Site (to the extent that such use is not licensed by these terms);
10.1.3 not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Site;
10.1.4 not use the Site in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
10.1.5 not collect or harvest any information or data from the Site or our systems or attempt to decipher any transmissions to or from the servers running.
11 INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in the Site and the Services throughout the world belong to us (or our licensors) and the rights in the Site and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Site or the Services other than the right to use them in accordance with these terms.
12 WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
12.1 We do not guarantee that the Site will be secure or free from bugs or viruses.
12.2 You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.
12.3 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
13 RULES ABOUT LINKING TO OUR SITE
13.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
13.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
13.3 You must not establish a link to the Site in any website that is not owned by you.
13.4 The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page.
13.5 We reserve the right to withdraw linking permission without notice.
13.6 The website in which you are linking must comply in all respects with the content standards set out in these terms.
13.7 If you wish to link to or make any use of content on our site other than that set out above, please contact firstname.lastname@example.org.
14 OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
14.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
14.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
14.3 We are not liable for business losses. The Site and the Services are for domestic and private use. If you use either of them for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.4 We are not responsible for events outside our control. If our provision of the Site or support for the Site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.
15 WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
16 NO RIGHTS FOR THIRD PARTIES
This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
17 IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
18 EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
19 WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS
These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. The Site and the Services are currently not available to users in any other countries and if you are located in any other country you must not use the Site or the Services.